Inside Sales

Town & Country's inside sales team, sometimes referred to as our customer service team, promote and aid in the selling and supplying of Town & Country product lines and services to existing and new Town & Country customers.  They may assist with ensuring that customer orders are properly scheduled for delivery


An inside sales associate is often times the first contact a customer, or potential customer, has with Town & Country.  In addition to helping to meet and exceed sales objectives, inside sales associates are responsible for assisting customers with the products and/or services they need while maintaining a professional image of Town & Country.

Job Duties

Being the first Town & Country representative a customer meets is not without some responsibilities and even challenges.  While specific responsibilities may vary by location, some of the main duties that an inside sales associate include:

  • Providing service to existing customer accounts
  • Establishing, developing and servicing new customer accounts
  • Resolving customer complains, billing issues, questions and concerns
  • Ensuring customer orders are complete and accurate
  • Additional duties and responsibilities as required or assigned


  • Excellent written and verbal communication skills
  • Effective time management, planning and organization skills
  • Ability to respond to shifting priorities, demands and timelines
  • Having attention to detail
  • Ability to work under minimal supervision
  • Ability to use PC and related software

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