Your customers expect you to get the job done right, whether you are building new homes or manufacturing aluminum structures. To make sure you are using the market’s best materials, partner with a distributor backed by the reputation and experience guaranteed to help you succeed on every job.

Welcome to Town & Country Industries.

When we first opened our doors as a small hardware store in 1957, our main clients consisted of one-and two-man operations working out of pickup trucks. Today, we are a nationally recognized manufacturer and distributor of wholesale aluminum and building products.  We proudly serve a growing clientele that ranges from small companies, like the ones that gave us our start, to well-known Fortune 500 corporations.

At Town & Country Industries, our mission is to manufacture and distribute the highest quality Exterior Building Products, Patio Products, Hurricane Protection and Industrial Metal Shapes.  We are dedicated to the growth and success of our associates and customers while providing world class service with emphasis on safety and ethical business practices.

We currently serve our customers with four distinct divisions: Building Products, Patio Products, Hurricane Protection, and Industrial Metals. Our inventory features a wide range of competitively priced products, including patio and screen enclosures, shutters and storm panels, industrial metals, building products, vinyl siding, impact windows and doors, railings and fence, decking, sunrooms, roofing—all made by trusted manufacturers.

In addition, Town & Country Industries has been a division of ABC Supply Co. Inc., the country’s largest wholesale distributor of roofing, siding and windows, since 2005. This acquisition has allowed us to continue to focus on our associates, and our product lines and still provide the greatest customer service available in the business.

So what really distinguishes Town & Country Industries as a truly unique company?

We believe that the more our associates are engaged in their jobs, the better we serve our customers and, as a result, the greater our customers are satisfied. To help us routinely measure our associates’ engagement and continually improve our workplace, we implemented the Gallup Q12 Survey, a confidential questionnaire that is administered every six months to our associates on a voluntary basis. It is just one of the many tools we use to make sure we are doing our very best in meeting the needs of our associates.

To that end, we have a Service Assurance System program, a proprietary process that ensures Town & Country Industries is measured against our Committed 2 You philosophy. This means we continually strive to provide nothing less than world-class customer service at all times. We welcome and encourage our customers to take part in our Customer Satisfaction Survey (CSS), which asks about topics important to them, including questions about our products and our prices. Much like our Q12 Survey, the CSS is conducted by a third-party vendor and generates scorecards detailing where each branch can improve and where we excel.

Another Committed 2 You initiative is our Customer Satisfaction Hotline. We want to hear what our customers have to say, no matter the subject matter. For those who want to share any positive or negative comments or address unresolved issues, we have a dedicated toll-free hotline available at 1-866-327-7445. Branch managers equipped to efficiently handle most problems within two days support this national hotline. Some unresolved issues might be appropriately delegated to a district manager for resolution.

When it comes to achieving your greatest level of satisfaction, our entire staff is ready do whatever it takes. Proving our associates are fully engaged in their jobs and willing to go the extra mile for our customers, ABC Supply Company, as a whole, received the Gallup Great Workplace Award in 2007 as one of only 12 international companies to receive the honor.  ABC Supply Company again received the award in 2008 as one of only 20 international companies, recognizing our team as one of the best-performing workplaces in the world and reaffirming why our name is synonymous with exceptional customer service.

Why else should you partner us? We have your needs covered with the following:

• Quality products at a competitive price
• Over 300 highly trained employees averaging over 10 years industry experience
• Flexibility to unique requirements
• Adherence to the latest codes
• Pristine safety practices
• World’s largest producer of storm panels with 11 machines serving all locations
• Over 30 branches able to serve your needs from North Carolina to Houston, Texas, and all throughout Florida
• Accurate and on-time deliveries

Affiliations & Awards

• Aluminum Association of Florida (AAF)
• Florida Alliance of Contractors (FACE)
• International Hurricane Protection Association (IHPA)
• 2002 AAF Aluminary Award, Former President Timothy O’Connor

From our knowledgeable sales staff to our responsible loaders and drivers, we are committed to making Town & Country Industries your first choice for wholesale aluminum and building products. We offer the most diverse selection of high-quality products from the convenience of one location, offering a one-stop shop any specialty contractor will appreciate.

Though we have grown throughout the years, we have never lost sight of our founding focus on providing world-class customer service. If you are a building contractor searching for the finest designer windows and doors or an OEM in need of a laser-accurate custom extrusion, Town & Country Industries is the company for you—and your future.

Sincerely,

Kurt Lackore
Managing Director of Town & Country Industries,
a division of ABC Supply Co. Inc.